Hotel Santa Cruz Huatulco, Santa Cruz Huatulco

The hotel offers clean and comfortable rooms at a great price, complemented by a convenient location near the beach. The friendly staff adds to the positive experience, but there are some room for improvement in service and amenities.

The hotel offers well-priced rooms, conveniently located near great amenities like the pool and restaurant. While the rooms were basic in terms of amenities and needed maintenance, the value for money was notable.

The hotel had a mix of positives and negatives. The rooms, although a bit outdated and in need of maintenance with rusty shower heads and poor-quality pillows, were spacious, especially the second room I got as an extension. The location was convenient, particularly for group stays.

The hotel is conveniently located close to lots of restaurants and the beach. The rooms were spacious, but in need of refurbishment with some maintenance issues like a broken air conditioning unit. The service, especially at the front desk, was friendly but could use better training to avoid customer embarrassment. The dining options were disappointing, and the facilities were not as expected.

The hotel has its ups and downs. The location is superb for exploring Huatulco and getting around easily. However, the rooms need some serious maintenance and improvements. The dining options are limited but tasty. The service could benefit from some extra training to ensure a smoother experience for guests.